How to Address Suspected Mold in Your Workplace: A Step-by-Step Guide

Mold in the workplace is a significant health and safety concern that can affect employee well-being and business productivity. Research has found that people who spend time in damp buildings report health problems including respiratory symptoms, developing or worsening asthma, hypersensitivity pneumonitis, and allergic rhinitis.
If you suspect your workplace is affected by mold, acting promptly is crucial. OSHA's workplace safety guidelines emphasize that employers must provide a workplace free from recognized hazards. Here's a detailed, evidence-based guide on how to address suspected mold exposure in your workplace.
Step 1: Identify Signs of Mold Presence
The first step involves inspecting your workplace for visible signs of mold or water damage. These are common indicators of potential mold contamination requiring immediate attention.
What to Look For
Mold can appear in various colors (black, green, white, or orange) and thrives on surfaces like walls, carpets, and ceilings, especially in damp conditions. According to the CDC, moisture-damaged building materials can also release volatile organic compounds (VOCs) and airborne irritants, even before visible mold appears.
Key warning signs include:
- Visible discoloration or fuzzy growth on surfaces
- Musty or earthy odors, even without visible mold
- Water stains or evidence of leaks
- Condensation on windows or pipes
- Warped or deteriorating building materials
Step 2: Report Your Findings Immediately
According to CDC workplace safety guidelines, if you suspect health problems are caused by exposure to building-related dampness or mold, you should report concerns immediately to your supervisor or building maintenance.
"Dampness and mold in buildings are common problems and public health concerns. There are steps workers, management, and building owners can take to prevent problems from getting worse and causing health effects in occupants." — CDC NIOSH
Document Everything
Create a written record of your concern through email or formal report. Include:
- Specific location of mold or water damage (room, floor, building section)
- Size and extent of the affected area (approximate square footage)
- Visual characteristics (color, texture, pattern)
- Health symptoms you or colleagues are experiencing
- Date of discovery and timeline of when issues began
- Photos or videos if possible (without disturbing the mold)
This documentation creates an official record and establishes a timeline for employer response.
Step 3: Escalate If No Action Is Taken
If your initial report doesn't lead to remediation or you receive no response within a reasonable timeframe (typically 2-5 business days), escalate the matter.
Internal Escalation Options
- Higher management or department directors
- Human resources department
- Workplace health and safety officer
- Employee health committee or union representative (if applicable)
- Corporate risk management or legal department
Important: Maintain records of all communications regarding the mold issue. This documentation is essential for accountability and may be required for regulatory complaints or workers' compensation claims.
Step 4: File External Complaints When Necessary
If internal reporting doesn't result in adequate remediation, you have the right to seek external assistance from regulatory agencies.
OSHA Complaints
The Occupational Safety and Health Administration (OSHA) enforces workplace safety standards. According to OSHA's guidance on mold in the workplace, employers must comply with hazard-specific safety and health standards.
You can:
- File a confidential complaint online at OSHA.gov or by calling 1-800-321-OSHA (6742)
- Request an inspection if you believe there's a serious hazard
- Protection from retaliation: OSHA prohibits employers from retaliating against workers who report safety concerns
"Pursuant to Section 5(a)(1), the General Duty Clause of the Act, employers must provide their employees with a workplace free from recognized hazards likely to cause death or serious physical harm." — OSHA Safety and Health Information Bulletin
Additional Resources
- State or local health departments can investigate building health hazards
- EPA Indoor Air Quality resources provide technical guidance
- Workers' compensation may cover medical evaluation and treatment for mold-related illness
Step 5: Seek Medical Evaluation for Health Symptoms
If you're experiencing health issues potentially related to workplace mold exposure, consulting a healthcare provider is crucial. Research consistently shows that workers exposed to damp buildings report significant health problems.
According to the Institute of Medicine's comprehensive review on dampness and health, there is sufficient evidence of an association between damp indoor environments and upper respiratory tract symptoms, cough, wheeze, and asthma exacerbation in sensitized persons. Workers may also develop hypersensitivity pneumonitis, an immune system disorder causing lung inflammation.
When to See a Doctor
Seek medical evaluation if you experience:
Respiratory Symptoms:
- Persistent cough or wheezing
- Shortness of breath or chest tightness
- Nasal stuffiness or sinus problems
- Worsening of pre-existing asthma
Allergic Reactions:
- Sneezing, runny nose, or postnasal drip
- Itchy, watery, or red eyes
- Skin rash or sensitivity
- Throat irritation
Understanding Chronic Inflammatory Response Syndrome (CIRS)
In water-damaged buildings, exposure to biotoxins produced by mold and other microorganisms can trigger Chronic Inflammatory Response Syndrome (CIRS) in susceptible individuals. Developed by Dr. Ritchie Shoemaker, CIRS is characterized by dysregulation of the innate immune system, leading to chronic inflammation and multi-system symptoms.
Approximately 24% of the population has a genetic susceptibility to mold-related illness, according to Dr. Shoemaker's research. These individuals have specific HLA (human leukocyte antigen) gene types that make them unable to properly recognize and eliminate biotoxins.
Neurological and Cognitive Symptoms:
- Memory issues and difficulty concentrating
- Word-finding difficulties (aphasia)
- Confusion or disorientation
- Brain fog
Pain and Physical Symptoms:
- Unusual pains or "ice pick" pain
- Morning stiffness and joint aches
- Numbness or tingling
- Tremors or muscle twitching
Systemic Symptoms:
- Chronic fatigue unrelieved by rest
- Temperature regulation problems
- Excessive thirst or increased urination
- Mood swings or irritability
- Appetite changes
- Vertigo or balance issues
- Sensitivity to light, sound, or touch
- Metallic taste
- Static shocks
Next Steps for Medical Care
- Request medical restriction from affected areas while remediation occurs
- Ask your doctor about referral to occupational or environmental medicine specialists
- Document your symptoms with dates and workplace exposure timeline
- Consider CIRS testing if experiencing multi-system symptoms through MoldCo's specialized lab panels
- Explore the Shoemaker Protocol if diagnosed with CIRS, which includes systematic testing and treatment to address biotoxin illness
If you're unsure whether your symptoms are mold-related, start with MoldCo's Signs questionnaire to assess your risk, and consider testing your workplace environment with a HERTSMI-2 lab test.
Medical Disclaimer: This information is educational only and not intended to replace professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice because of something you have read here.
Employer Responsibilities
When workers report health problems related to dampness or mold exposure, employers have specific legal and ethical obligations. According to CDC NIOSH guidelines, management should:
- Respond promptly when health concerns are reported
- Document the issue systematically using tools like the NIOSH Dampness and Mold Assessment Tool (DMAT)
- Inform workers about assessment findings and remediation plans
- Provide alternative workspace for affected employees during remediation
OSHA's guidance emphasizes that proper building maintenance and prompt repair of water-damaged areas is essential. According to their workplace mold bulletin, "Moisture control is the key to mold control. When water leaks or spills occur indoors—act promptly. A prompt response (within 24-48 hours) and thorough cleanup will prevent or limit mold growth."
Protect Your Health: Take Action Today
Early detection and proper reporting can prevent serious long-term health consequences from workplace mold exposure. Remember these key principles:
- Act immediately upon discovering mold or water damage
- Document everything with photos, dates, and detailed descriptions
- Know your rights under OSHA protections against retaliation
- Seek medical evaluation if you experience persistent symptoms
- Don't wait for the problem to resolve on its own
"Finding and promptly correcting sources of dampness is more effective at preventing health problems than air samples for indoor mold." — CDC/NIOSH
If you're concerned about mold exposure at work affecting your health, MoldCo can help. Our telehealth platform connects you with clinicians trained in evidence-based mold illness treatment, including comprehensive testing and the Shoemaker Protocol for CIRS diagnosis and management.