MoldCo Consumer Health Data Privacy Policy
Last updated 2026-08-31
MoldCo Consumer Health Data Privacy Policy
This policy applies to your (" you" or " Consumer") personal data as defined by the Washington My Health My Data Act (" MHMDA") that is collected, used, stored, and shared by The Immune Co. d/b/a MoldCo ("MoldCo" or "we").
Consumer Health Data is defined by the MHMDA as personal information that identifies or can reasonably be used to identify a person's past, present, or future physical or mental health status. We maintain a general Privacy Policy ( /legal/privacy), accessible on the MoldCo website, that covers collection, use, storage, and sharing of all personal and health information.
This policy applies if you are a Washington resident, or if your consumer health data is collected while you are within Washington. It does not apply to any information you provide in an employment context. This policy applies to all Consumer Health Data that MoldCo collects, including health information you provide us during information-gathering and intake processes, diagnosis, test, and laboratory results, medications, treatment records, inferences MoldCo may draw from the provided health information, identifiers MoldCo's websites collects, and payment information that indicates you sought health services.
Consumer Health Data We Collect, Data Sources, and Use
| Category of Consumer Health Data | Data Source | Collection Purpose and Use |
|---|---|---|
| Symptoms, mold and environmental exposure history, and health conditions described by you | Answers you enter in the mold-risk questions and intake forms on all MoldCo websites | To determine whether the MoldCo program is appropriate, to prepare care, and to route information to a clinician |
| Diagnoses, test and laboratory results, medications, and treatment records | You, clinicians, laboratories and testing partners authorized by the Consumer | To provide treatment, document, and follow up |
| Data that identifies you as seeking health care services, including device identifiers, cookie identifiers, and IP address collected on our health-related pages | Your browser or device when you use MoldCo websites, including but not limited to moldco.com, auth.moldco.com, or app.moldco.com | To operate, secure, and troubleshoot the websites, and to determine how MoldCo webpages perform |
| Inferences MoldCo draws from any of the above, including risk assessments and care recommendations | Derived by MoldCo from the Consumer Health Data collected | To prepare and personalize your care plan and to communicate with you, including communication about your health status |
| Payment and eligibility information that indicates you sought health services | You, your payment card issuer, our payment processor | To take payment for care and to maintain financial records as required by law |
Data Collection Sources
MoldCo collects health data directly from you, including intake forms, messages, and conversations with our staff and clinicians. Additional data is collected from (1) Consumers' browser or device when using all MoldCo websites, (2) clinicians or laboratories you authorize to share with us, and (3) contracted service providers acting on MoldCo's behalf.
Sharing of Consumer Health Data
MoldCo shares Consumer Health Data only after obtaining Consumer consent or where necessary to provide care you requested.
MoldCo does not sell Consumer Health Data.
MoldCo shares Consumer Health Data with (1) clinicians and health care providers who deliver your care and with your consent, including clinicians, laboratories, testing partners, and pharmacies, (2) payment processors, (3) contracted technology providers that host, secure, and operate MoldCo websites, (4) analytics and consent-management providers, and with your consent, (5) if and as required, government agencies, courts, and other parties required by law.
Consumer Rights
You have the right to:
- Confirm and access Consumer Health Data: You may request MoldCo states whether we are collecting, sharing, or selling your Consumer Health Data. You may request a copy of any Consumer Health Data possessed by MoldCo. MoldCo maintains third-party affiliates and subcontractors with which Consumer Health Data may be shared, consistent with the purposes and scope described in this policy. You may request a full list of any third-party affiliate and subcontractor with which MoldCo shares your Consumer Health Data.
- Withdraw consent: You have the right, at any time, to withdraw your consent to MoldCo's collection of your Consumer Health Data. You have the right, at any time, to withdraw your consent to MoldCo's sharing of your Consumer Health Data.
- Deletion: You have the right to request deletion of your Consumer Health Data.
How to make a request
You may contact MoldCo to request any of these actions. Your request must include your full name and contact information, description of which right(s) you wish to exercise, and any additional details that will assist us in responding to your request.
Email: privacy@moldco.com
Decision and Appeal
MoldCo will verify your identity and respond within forty-five (45) days. If MoldCo denies any request, you may appeal the decision. Appeals must contain a copy of the original decision, an explanation of why you believe the denial was incorrect, and include any supporting documentation you wish to be reviewed. MoldCo will respond within forty-five (45) days. Should your appeal be denied, you may file with the Washington Attorney General at www.atg.wa.gov/file-complaint.
Changes to this policy
MoldCo reserves the right to update or amend this policy or MoldCo's general Privacy Policy. If those changes are material, MoldCo will inform you by posting notice on its website. If MoldCo decides to collect, use, or share Consumer Health Data in a type or manner that is not included in this policy, MoldCo will obtain your consent prior to doing so.